Quality & Internal Controls

Exceeding Customer Expectations

High quality surface finishing is all about consistency and careful attention to detail.

At United Surface Finishing, we maintain a frequent schedule of third-party independent lab analysis of our hard chrome baths to ensure consistency and quality of plating. In between these inspections, we perform our own weekly maintenance staying within stringent tolerances and our industry standards. We also employ a reverse osmosis process for our water instead of relying on city water.

The rinse water for our electroless nickel plating is consistently purified using a proprietary evaporator to change water three times more frequently than the industry average. This ensures higher consistency of quality. Our titrations also exceed industry minimum daily requirements.

Exceeding Environmental Expectations

United Surface Finishing takes great pride in protecting the environment. Air and ground water containment procedures exceed EPA requirements. We have just completed a state-of-the-art upgrade to our air quality emissions systems. This includes computerized wash down systems, with the latest technology in HEPA filtration. We consistently meet and exceed EPA requirements for air quality, emissions, disposal of waste debris, and waste discharge. Furthermore, we carefully document the temperature, amperage, plating time, plating thickness, operator verification, tank ID, date, pre/post inspection notes, and measurements. This documentation is filed for seven years. (Certified test coupons for EN are also available upon request.)

Status Updates

While your job is on our shop, we provide status updates as often as necessary by phone, fax, or email. If for some reason, you don’t reach one of us when you call, our goal is to reply within 60 minutes during business hours (7:30-5:00pm, Monday-Friday).

We operate 3 shifts Monday through Friday so that we can turn your job quickly. If necessary, we can also expedite your order with weekend hours.

Not Just Products and Parts, but Solutions and Strategies

We provide a superior finish to every part you entrust to us. But we also relish opportunities to think strategically about product development and unique finishing requests.

Come See Our Facility; Leave with an Education

All the website content in the world cannot compete with actually seeing our work in person. Stop by for a tour of our facility and our brand new Education Center.

2202 Gilbert Avenue NE, Canton, Ohio 44705

Defining Value. Delivering Quality. Developing Solutions.